How it works
From the first call to a finished job.
Questions
Is air duct cleaning messy?
Not with us! Our professionals are trained to keep your home clean. We use specialized equipment that captures dust and debris directly from your ducts.
How long does the air duct cleaning process take?
For a typical home, the cleaning process usually takes about 2 to 4 hours. The time can vary depending on your home's size and the level of buildup in the ducts.
Will cleaning my air ducts reduce allergies?
While it might not eliminate all allergens, cleaning your air ducts can significantly reduce the dust and pollutants that circulate in your home, possibly improving allergy symptoms.
What should I expect during an air conditioner installation?
Our team will conduct a thorough assessment of your home to recommend the right unit for your needs. We handle everything from removing your old system, installing the new unit, to teaching you how to operate it efficiently.
How long does an air conditioner installation take?
Most installations are completed in a day. Our goal is to finish efficiently while ensuring high-quality workmanship throughout the process.
How soon can I schedule an installation appointment?
We prioritize your comfort and can often schedule appointments within a few days. Simply call us at (770) 560-0654 to find the next available slot.
Are your technicians certified?
Yes, all our technicians are EPA and NATE-certified, ensuring you receive professional and knowledgeable service every time.
Will you remove my old AC unit?
Absolutely, part of our service includes removing your old unit and disposing of it properly, so you don’t have to worry about anything.
Is your work guaranteed?
Yes, we stand by our work with robust guarantees, offering you peace of mind. You're backed by over 30 years of trusted service experience.
What is the process for installing a heat pump?
Our expert technicians assess your home's heating and cooling needs first. Then we recommend the best heat pump for maximum comfort and efficiency. Installation typically involves setting the unit, connecting it to your home’s ductwork, and ensuring everything works correctly.
How long does the heat pump installation take?
Installation usually takes one day. We ensure everything is set up and functioning properly, minimizing inconvenience to your daily routine.
What are the benefits of installing a heat pump?
A heat pump provides efficient heating and cooling, reduces energy bills, and enhances the comfort of your home consistenly through all seasons.
Will you remove my old heating system?
Absolutely. We safely and efficiently remove your old system and dispose of it responsibly.
How can I schedule an installation?
Scheduling is easy! Just call us at (770) 560-0654 to book your heat pump installation at a time that’s convenient for you.
What are the benefits of an air purification system?
Our air purification systems reduce allergens, dust, and bacteria, providing healthier air for you and your family. Breathe easier knowing you're protected from common indoor pollutants.
How often should air filters be changed in purifiers?
We recommend changing the filters every 3 to 6 months, depending on usage and environmental conditions. This keeps your system working efficiently.
Can your systems handle large homes?
Yes, our advanced air purification systems are designed to cover any size home, ensuring clean air throughout all living areas.
Is installation a lengthy process?
Not at all. Our experienced team often completes installations the same day with minimal disruption, so you can enjoy cleaner air quickly.
What if I'm not satisfied with the results?
With our 100% satisfaction guarantee, if you're not happy with the service, we’ll make it right. We stand by our commitment to your comfort and air quality.
How do I know if I need an air purifier?
If you notice allergy symptoms or increased dust in your home, it may be time to consider an air purification system. Contact us for a consultation.
Ready to Breathe Fresh?
Contact Arctic Blast now for expert air purification! Call us at (770) 560-0654 today!
What makes Arctic Blast Heating & Air Conditioning different from other companies?
We're a family-owned business with over 35 years of experience. Our team is EPA and NATE-certified, guaranteeing high-quality service and customer satisfaction with every job.
Do you offer any guarantees?
Yes, we provide a 100% satisfaction guarantee. If you're not happy with our service, neither are we!
What areas do you serve for furnace installation?
We proudly serve Norcross and surrounding areas including zip codes 30047, 30083, and 30097.
Is there a warranty on the furnaces you install?
Yes, all our installations come with manufacturer's warranties and our own service guarantee for added peace of mind.
How soon can I schedule a furnace installation?
We offer same-day quotes and visits. Give us a call at (770) 560-0654 and we’ll arrange the earliest available slot for you.
What does your air conditioner maintenance service include?
Our air conditioner maintenance includes a thorough inspection, cleaning of filters, checking refrigerant levels, and ensuring all components are working properly. Our goal is to keep your AC running efficiently and prevent costly breakdowns.
Why should I choose Arctic Blast HVAC for my AC maintenance needs?
With over 35 years of combined experience and multiple awards, we’ve been the trusted choice for families in Gwinnett County since 1998. We are licensed, insured, and provide a 100% satisfaction guarantee.
How often should I schedule AC maintenance?
It's best to schedule AC maintenance at least once a year, preferably before the warm season hits. Regular maintenance ensures efficient performance and can extend the life of your unit.
Do you offer any guarantees with your services?
Absolutely! We're not satisfied until you are. We provide a 100% satisfaction guarantee on all our services, ensuring peace of mind.
Can I get same-day service for emergency air conditioner issues?
Yes, we offer 24/7 emergency services and same-day visits to resolve any urgent air conditioner issues swiftly.
How can I schedule an appointment?
It's easy! Just give us a call at (770) 560-0654, and our friendly staff will help you book your service appointment.
What is Zoning?
At Arctic Blast Heating & Air Conditioning, we specialize in Zoning systems designed to enhance comfort and efficiency in your home. Zoning allows for room-specific climate control, so each part of your home can be kept at its ideal temperature.
What is zoning in HVAC?
Zoning in HVAC refers to creating separate areas or 'zones' in your home, each with its own thermostat. This allows you to control the temperature of each room individually for optimal comfort.
How can zoning improve my home's efficiency?
Zoning reduces energy waste by heating or cooling only the areas you're using. This can lead to cost savings on your energy bills while enhancing comfort.
Is zoning suitable for all home sizes?
Yes, zoning is beneficial for homes of all sizes. Whether you have a small home or a multi-level property, zoning can be tailored to meet your needs.
How long does the installation process take?
Depending on the size of your home and the number of zones, installation can typically be completed in one to two days.
Can zoning be added to my existing HVAC system?
In most cases, yes. Our experts will assess your current system and recommend the best zoning solution without needing extensive changes to existing setups.
What are the costs associated with zoning my home?
Costs vary based on the number of zones and the complexity of the setup. We offer free consultations to provide an accurate quote and discuss your options.
Why is furnace maintenance important?
Regular maintenance ensures your furnace runs efficiently and extends its lifespan. It can also save you money on energy bills and prevent unexpected breakdowns.
What does a furnace tune-up include?
Our furnace maintenance service includes a thorough inspection, cleaning of key components, checking for any signs of wear and tear, and ensuring all parts are working correctly.
How often should I have my furnace serviced?
It's recommended to have your furnace serviced once a year, ideally before the colder months begin.
How long does a furnace maintenance service take?
A typical furnace tune-up usually takes about 1 to 1.5 hours, depending on the condition of your system.
Can regular maintenance improve my air quality?
Yes, maintaining your furnace ensures it filters dust and allergens effectively, contributing to better indoor air quality.
Do you offer any guarantees on your services?
Absolutely! We offer a 100% satisfaction guarantee. If you're not happy with our service, we're not satisfied either.
Why Choose a WiFi Thermostat?
Energy Savings: Reduce your energy bills with efficient temperature regulation and programmable settings designed to fit your lifestyle.
Why Arctic Blast HVAC?
With over 35 years of combined experience and a Best Of Gwinnett award, Arctic Blast HVAC is your trusted local expert in comfort solutions. Our family-owned business, established in 1998, prides itself on reliability, precision, and personal service. We offer same-day quotes and 24/7 emergency service if necessary. All our technicians are EPA and NATE-certified, ensuring you're working with someone who knows what they're doing.
What is a WiFi thermostat and how does it work?
A WiFi thermostat connects to your home's wireless network, allowing you to control your HVAC system remotely using your smartphone or device, providing comfort and savings.
Why should I choose Arctic Blast for my thermostat installation?
With over 35 years of experience and a Best Of Gwinnett award, Arctic Blast offers trusted and reliable service, backed by our 100% satisfaction guarantee.
Can I keep my existing HVAC system with a smart thermostat upgrade?
Yes, a WiFi thermostat is compatible with most existing HVAC systems. Our team will ensure a seamless and efficient integration.
Will I see a reduction in my energy bill with a smart thermostat?
Yes, by optimizing your heating and cooling schedules, a WiFi thermostat can help you use energy more efficiently, leading to potential savings on your bills.
What if I experience issues after installation?
We're here 24/7 to assist with any concerns. Plus, our 100% satisfaction guarantee ensures we won't rest until you're satisfied.
Repair or Replace?
Many business owners ask whether they should keep repairing an older system or invest in a new one. The right answer depends on the age of the equipment, repair frequency, efficiency, availability of parts, and how well the system is meeting the needs of the space. If your commercial HVAC unit is breaking down often, causing uneven comfort, or driving up utility costs, replacement may save money over time. We will give you honest input so you can make a confident decision.
What types of light commercial HVAC systems do you service?
We work on many light commercial heating and cooling systems, including rooftop units, split systems, heat pumps, furnaces, air conditioners, package units, and ductless mini-splits. We serve offices, retail shops, restaurants, churches, small warehouses, and other commercial spaces. If you are not sure what system you have, we can inspect it and explain your options clearly.
Can you repair our system quickly if it goes down during business hours?
Yes. We know HVAC problems can disrupt staff, customers, and daily operations. Our team provides fast, dependable service for light commercial HVAC issues in Gwinnett County. We arrive ready to diagnose the problem, explain what failed, and make the repair as quickly as possible. Our goal is to restore comfort and help your business get back to normal without unnecessary delays.
Do you offer maintenance for commercial heating and cooling equipment?
Yes, and regular maintenance is one of the best ways to avoid breakdowns and control operating costs. We service light commercial HVAC systems to help improve performance, reduce wear, and catch small issues before they turn into expensive repairs. During a maintenance visit, we inspect key components, clean where needed, test operation, and make sure your system is running safely and reliably.
How do I know if I should repair or replace my commercial HVAC system?
That depends on the age of the equipment, the repair history, energy use, and how well the system is keeping your space comfortable. If your unit needs frequent repairs, struggles to heat or cool evenly, or is causing high utility bills, replacement may be the better long-term value. If the issue is isolated and the system is still in solid shape, a repair often makes sense. We will give you honest recommendations based on what is best for your business, not a one-size-fits-all answer.
Are your technicians qualified to work on commercial HVAC equipment?
Yes. At Arctic Blast Heating & Air Conditioning, our team brings three decades of experience serving Gwinnett County. Our technicians are EPA and NATE-certified, and we handle both straightforward repairs and more complex light commercial HVAC installations with professionalism and care. When you hire us, you are getting a locally owned and operated company that takes pride in doing the job right.
Do you provide estimates for new light commercial HVAC installation or replacement?
Yes. We can evaluate your building, existing equipment, comfort issues, and usage needs to recommend the right solution. We explain the scope of work, system options, and expected benefits in plain language so you can make a confident decision. If you need light commercial HVAC installation, replacement, repair, or maintenance, contact Arctic Blast Heating & Air Conditioning today to schedule service or request an estimate.
What residential HVAC services do you offer?
We handle the full range of home heating and air conditioning services. That includes AC repair, furnace repair, heat pump service, system tune-ups, seasonal maintenance, thermostat replacement, full system installation, and HVAC replacement. If your system is not cooling, not heating, making strange noises, or causing high energy bills, we can inspect it and recommend the right fix.
How quickly can you come out for a repair?
We know HVAC problems are stressful, especially during very hot or cold weather. We work hard to provide fast, dependable service for homeowners in Gwinnett County. When you call Arctic Blast Heating & Air Conditioning, we will schedule service as quickly as possible, explain what to expect, and show up ready to diagnose the problem. Our goal is to restore your comfort without delay.
How do I know if I should repair or replace my HVAC system?
That depends on the age of the system, the cost of the repair, and how well the unit is performing. In many cases, a repair makes sense. If your system is older, breaking down often, or driving up utility costs, replacement may be the better long-term choice. We will walk you through both options honestly. Our job is to help you make the best decision for your home and budget, not pressure you into something you do not need.
Are your technicians qualified to work on my system?
Yes. Our team brings 30 years of hands-on HVAC experience, and our experts are EPA and NATE-certified. That means your home comfort system is being serviced by trained professionals who know how to diagnose problems correctly and complete the work safely. We work on many types of residential heating and cooling systems and take pride in doing the job right the first time.
Do you give upfront pricing and explain the work before starting?
Yes. We believe homeowners deserve clear communication and honest service. After we inspect your HVAC system, we explain the issue, the recommended solution, and the cost before we begin the work. If there are options, we will go over them with you in plain language so you can make a confident choice. No confusing talk and no surprise work without your approval.
Why should I choose Arctic Blast Heating & Air Conditioning?
We are a locally owned and operated company that has served Gwinnett County for decades. Homeowners trust us because we provide reliable service, experienced technicians, and professional care from start to finish. Whether you need a small repair or a complete home HVAC installation, we focus on comfort, dependability, and honest recommendations. If you need residential HVAC service, contact Arctic Blast Heating & Air Conditioning today to schedule your appointment.
How often should I change my air filter?
Typically every 1–3 months, depending on the filter type, pets, allergies, and system usage.
How often should my HVAC system be serviced?
Most manufacturers and HVAC professionals recommend maintenance twice a year: Spring for the air conditioner. Fall for the heating system.
What temperature should I set my thermostat to?
Common energy-efficient recommendations are: Summer: Around 78°F (26°C) when you're home. Winter: Around 68°F (20°C) when you're home. Adjust when you're away or asleep to save energy.
How long does an HVAC system last?
Air conditioners: 10–15 years. Furnaces: 15–20 years. Heat pumps: 10–15 years. Lifespan depends on maintenance, climate, and usage.
Why is my HVAC system blowing warm air instead of cold?
Possible causes include: Incorrect thermostat settings. Dirty air filter. Low refrigerant. Dirty outdoor unit. Electrical or compressor issues.
Why are some rooms hotter or colder than others?
Common reasons include: Poor insulation. Blocked vents. Leaky ductwork. Incorrect system sizing. Airflow imbalance.
What size HVAC system do I need?
Proper sizing depends on: Home square footage. Insulation quality. Window placement. Ceiling height. Local climate. An HVAC contractor can perform a load calculation to determine the correct size.
How can I lower my energy bills?
Replace air filters regularly. Use a programmable or smart thermostat. Seal air leaks around doors and windows. Schedule routine maintenance. Improve attic and wall insulation.
Why is my HVAC system making strange noises?
Different sounds may indicate different issues: Banging: Loose or broken parts. Squealing: Worn belt or motor bearings. Rattling: Loose panels or debris. Hissing: Air duct leak or refrigerant leak.
Should I repair or replace my HVAC system?
Replacement may be more cost-effective if: The system is over 10–15 years old. Repairs are frequent or expensive. Energy bills have increased significantly. The system no longer keeps your home comfortable.
What are the signs my air filter needs replacing?
Reduced airflow. More dust in the home. Higher energy bills. Visible dirt on the filter. Increased allergy symptoms.
What is a heat pump, and how does it work?
A heat pump moves heat rather than creating it. It cools your home in summer and provides heat in winter by transferring heat between the indoors and outdoors
Can I run my HVAC fan continuously?
Yes, but it uses more electricity. Continuous fan operation can improve air circulation and filtration, while the "Auto" setting is generally more energy efficient.
Why does my HVAC system keep turning on and off?
This is called short cycling and may be caused by: Dirty air filters. Incorrect thermostat placement. Refrigerant issues. Oversized equipment. Electrical problems.
How can I improve indoor air quality?
Replace filters regularly. Keep humidity between 30% and 50%. Use high-quality air filters. Consider an air purifier. Keep ducts and vents clean if needed. Ensure adequate ventilation.
Ready for Year-Round Comfort?
Contact Arctic Blast Heating & Air Conditioning at (770) 560-0654 now and experience expert HVAC service today!
Why Blown In Insulation?
Blown In Insulation is a premium option for homeowners seeking optimal temperature control and reduced noise pollution. It's an effective way to fill gaps and seals in your home's structure, which can save you money on energy costs over time and make your indoor environment more comfortable.
What is blown in insulation?
Blown in insulation is a method where loose fill insulation material is blown into your attic or wall cavities. It's great for enhancing home comfort by improving energy efficiency and reducing noise.
How does blown in insulation improve energy efficiency?
By filling gaps and covering areas that traditional insulation might miss, blown in insulation helps maintain a consistent indoor temperature, reducing the need for heating and cooling.
Is your team qualified to install blown in insulation?
Yes, our team at Arctic Blast Heating & Air Conditioning is licensed, insured, and certified, with over 35 years of combined experience in HVAC services.
How quickly can you install blown in insulation?
We offer same-day quotes and can often schedule installation promptly. We work efficiently to ensure minimal disruption to your home life.
Do you offer any satisfaction guarantees?
Absolutely! We provide a 100% satisfaction guarantee. If you're not satisfied with our service, neither are we. We'll work to make it right.
How do I get started with blown in insulation?
It's easy! Just give us a call at (770) 560-0654 to schedule a free, no-obligation consultation in Norcross and surrounding areas.